Vale of Aylesbury Housing Trust

Our cleaning contract comprised the head office and the communal and external areas of 147 blocks of flats and 14 sheltered housing schemes in the Vale of Aylesbury Trust’s Housing portfolio.

We supplied the following services:

Office Cleaning, Window Cleaning, Carpet Cleaning, Pest Control, Washroom Services, Gardening Maintenance, Consumable Supplies, Janitor and Security Services, Communal Area Cleaning, Litter Picking, Upholstery Cleaning, Computer Cleaning, Gritting Services, Bin Cleaning.

The key technical challenge was to manage so many sites requiring different services and frequencies. We overcame this by introducing a computer based system which produces work sheets for operatives on a daily, weekly and monthly basis. The system can be programmed to produce the worksheets at specific time intervals.

We employed a combination of site-based and mobile cleaners and introduced new working practices which increased productivity and saved costs.

We also provided a 24-hour out of hours emergency response service and introduced innovative ways of working such as “Alternate Day” cleaning,